testimonials

I have written positive reviews for Ed before, but I'm such a demanding customer, I figure it's the least I can do to add one more praiseful review for him on Angie's List.
My standards are very high--maybe even too high--but Ed rises to the challenge every time, including my most recent visit. I don't know how his prices compare to others because I wouldn't think of shopping around to go anywhere else. Ed is THE go-to place for framing in Indianapolis.
Can't say enough good about his work. Highly recommended!!!!!

D. Baer- Indpls, IN

It was a superb experience. Ed took a long time and utilized his expertise and patience to make my options clear to me. There was no pressure to opt for a certain price point. The man loves his work and the visit to his shop and conversation were delightful, equaled in time by the excellent product. Cheaper framing can be found elsewhere, but I have a hard time imagining better value and service. Ed brought his artistic expertise down to my level in order to allow me to make intelligent choices. A true craftsman and gentleman!

C. Swider- Indpls, IN

Each phase of the process was great. I found Ed easy to talk to and very creative and professional. I went to four frame shops before going to Picture This. Each price was the same when factoring in coupons. The results at this shop are wonderful and you don't have to play the coupon game and you get an expert artist to help guide you. You will find that the price of framing does not vary from place to place. With coupons your price other places will be exactly the same as Ed's. I shopped four places and found this out...with coupons

Ed Smith is the best! My husband and I had a couple prints framed and they are absolutely beautiful! I had a favorite framing shop I used when living in Ohio, and I thought it would be very difficult to find someone as good as they are, but Ed far exceeded my expectations. We will get all our framing done at Picture This Gallery.
Ed Smith has a great eye for mats and frame choices. We were a bit undecided as to how to proceed with the prints we wanted frame, but Ed took plenty of time to walk us through the decision-making process. We couldn't be more pleased with the results!

P. Spangler- Indpls, IN

We had purchased a large, very attractive, but poorly framed and preserved Chinese embroidery while on vacation in San Francisco. The piece needed to be re-mounted properly, as it had not been mounted properly in the first place, and required a creative approach to matting and framing to bring out its true beauty.

Ed did a fantastic job! He takes pride in his work, and uses the proper materials and processes to preserve artwork professionally. He spent a lot of time presenting and describing various options for the mounting and preservation of our artwork, and the cost differential of each. He also spent as much time as we needed to select the appropriate framing for our treasure, which due to its composition, was not an easy assignment. He has excellent vision and artistic sensibility. Our ultimate choice was far from what I envisioned when I walked through the door; however, I could not have been MORE PLEASED with the result! His workmanship and execution were superb! The ultimate appeal of a piece of fine art is determined by both the quality of the artwork itself and the quality and compatibility of its presentation. Ed's services are worth the price because he produces a perfect pairing of piece and presentation. Because he does all the work himself, the delivery of the finished product takes a few weeks. You won't be disappointed with Ed and his work! He is a consummate craftsman.

M. Boren- Fishers, IN

This went swimmingly -- Ed Smith (owner) was available and willing to do the mat work immediately. He talked through mat options, what choices would go well with the print, what size- and orientation of opening to use in the mat for best looking results!
Far beyond "what color you want, where you want the hole?" that I've received from other frame shops.
When done, Ed added 60-lb rated hanging wire (with nice plastic coating) to the frame, and gave us a heavy-duty hanging bracket -- no additional charge!
Ed enjoys his work, and aims to please his customers. I really appreciate the above-and-beyond service that he provides. And, I wanted a minor adjustment made a few days later, and he gladly did the work, again, without further charge.

I brought two paintings to Ed that were very special to us. After consulting with Ed, trying several options and discussing the method by which we would hang the paintings, we chose a frame. The paintings have no obvious horizontal or vertical placement so Ed suggested a manner by which we could hang them either direction. I had had very negative experiences with previous framers but Ed was wonderful! He was very helpful in choosing the frame material but never pushed me toward a more expensive option. Ed was also very patient - it took me quite a while to decide which frame to use! The finished product is beautiful - the paints are now properly displayed and enhanced by their frames! Ed even gave me a discount because the afternoon I initially arrived to pick up the paintings, he wasn't there. This was after he had called a couple of times to advise me that my paintings were ready! He is a great guy to work with and I highly recommend him. We will entrust him with our special art in the future!

L.Sims- Carmel, IN

Excellent as usual! We admire Ed's creativity and patience, in addition to the obvious flawless execution! When he says, "it will be done by...", I know it will be done as committed. Thanks again, Ed! You get what you pay for....superior to Michael's, etc. excellent work and processes...not a cheap framing clone. I admire his high-passion for what he does and how he executes to the same high level.

N. Sonntag- Zionsville, IN

From start to finish, Ed took incredible time discussing each print, the appropriate frames, mats, type of glass - and was a terrific listener in regard to where the finished works would go - colors of the room, style of the furniture, etc. He turned a simple print, and a wonderful memory into pieces of art. The pictures were done in the time frame promised, and were hanging in the office within an hour of when I picked them up. I have already taken another print to him for framing! The amount of time Ed took - as if I was his only customer. He cared about the work he did, and how it would work in my home.

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